As a general norm, it is possible to cancel a reservation until up to a day before the arrival date. There are certain dates in which, due to high demand and occupation, the conditions of cancellation are more restrictive. In any case be sure to read the conditions of cancellation carefully before reserving. If you cancel after the accepted time period, the hotel will normally charge for the first night of your stay unless otherwise stated. Some reservations or special offers do not permit changes nor cancellations. Consult the conditions of reservation carefully before completing your reservation, by clicking on the 'i' icon for each room type. No-shows: If the client does not present him/herself at the hotel on the day of arrival, the hotel will charge the amount established in the reservation conditions.

Payment for the reservation is usually completed at the hotel. Your credit card is used simply as a guarantee to confirm the reservation. With some reservations or special offers, the hotel may require payment to be completed before your arrival (sometimes without the option of refund). We kindly ask you to read the conditions carefully which are included in the room information, before completing your reservation.

From the train station: - Bus 81 or 93 to Hodzovo namestie stop. - Take the underground passage to get to the bus stop in front of the Presidential Palace. - Take trolley bus 208 to the final stop and you are right in front of Residence Sulekova. From the central bus station: - Take trolley bus 208 to the final stop and you are right in front of Residence Sulekova. From Bratislava Airport: - Take bus 61 to the final stop (train station). - Proceed as indicated above.