Payment for the reservation is usually completed at the hotel. Your credit card is used simply as a guarantee to confirm the reservation. With some special offers, the hotel may require payment to be completed before your arrival. We kindly ask you to read the conditions carefully which are included in the room information, before completing your reservation.

Generally, it is possible to cancel a reservation up until a day before the arrival date. There are certain dates on which, due to high demand and occupation, the conditions of cancellation are more restrictive. In any case be sure to read the conditions of cancellation carefully before reserving. Some special offers do not permit changes nor cancellations. Consult the conditions of reservation carefully before completing your reservation, by clicking on the 'i' icon for each room type. No-shows: Clients that fail to present themselves at the hotel on the day of arrival, will be charged the amount established in the reservation conditions by the hotel.

Parking The hotel is located within the pedestrian zone of the Old Town. The nearest parking place is on Ursulinska Street, 3 minutes' walk through Zamocnicka Street. You can use credit cards to pay for parking fees. The parking area is easily accessible by car. From the main train station: - Take bus 81 or 93 and get off at Zochova Street - Take the underpass. - Turn right to walk around the building and walk down the street. - The first street on your right is Bastova. From main bus station: - Take trolley bus 208 and get off at the fifth bus stop. - Take the underpass towards the city centre. - At the first crossroads turn right into Obchodna Street and walk straight for 3 minutes until you see Saint Michael's Gate with a Baroque tower in front of you. - Take a little bridge to the Gate, pass under the Gate and turn right into Bastova Street. By taxi: The driver will drop you off at the small bridge to Saint Michaels Gate with the Baroque tower. It is less then 1 minute walk - take that bridge, pass under the Gate and turn right into Bastova Street. From Vienna or Bratislava airports: - Make use of the hotel's limousine service (max. 3 people per car). There is no shuttle service. or from Vienna Airport: - Take a bus from Vienna airport to Bratislava main bus station. - Take a trolley and proceed as indicated above. From Bratislava Airport: - Take bus 61 to the main train station and proceed as indicated above.

The price per room/night may vary according to the hotel's current exchange rate.