Payment for the reservation is usually completed at the hotel. Your credit card is used simply as a guarantee to confirm the reservation. With some special offers, the hotel may require payment to be completed before your arrival. We kindly ask you to read the conditions carefully which are included in the room information, before completing your reservation.

Generally, it is possible to cancel a reservation up until a day before the arrival date. There are certain dates on which, due to high demand and occupation, the conditions of cancellation are more restrictive. In any case be sure to read the conditions of cancellation carefully before reserving. Some special offers do not permit changes nor cancellations. Consult the conditions of reservation carefully before completing your reservation, by clicking on the 'i' icon for each room type. No-shows: Clients that fail to present themselves at the hotel on the day of arrival, will be charged the amount established in the reservation conditions by the hotel.

If you arrive by car you can choose to park in our in-house garage or at several other facilities nearby. Our staff can organise tickets for the theatre, concerts or the opera, as well as city tours of Vienna. Internet, fax and copying machines are at your disposal in the entrance hall.

All rooms in this Art Nouveau building are comfortable and equipped with modern amenities. Our superior rooms face the garden, with some having their own balcony.

Every morning we offer our guests a rich breakfast buffet with warm and cold dishes and a separate organic corner, to guarantee a good start to your day. Our hotel bar is open daily around the clock.

The hotel is located close to many famous Viennese sights, such as the Imperial Palace (Hofburg) with the world-famous Spanish Riding School, the old university, the Town Hall, the Museum Quarter and the Museums of Fine Arts and of Natural History. You can easily reach all these sites on foot. If you are fond of Vienna?s culture you will especially enjoy the proximity of our hotel to the Opera, the ?Volkstheater?, the ?Burgtheater? and the "Theater in der Josefstadt?. There also many different restaurants in the vicinity of the hotel, from typical Viennese to Italian, Spanish and gourmet restaurants. We can reserves tables for you at the reception.

Your will find the following public transportation in the direct vicinity: underground line U2, tram lines J, 5, 1, 2, 33, bus line 13A. By public transport: Western Train Station: Arriving by train at "Westbahnhof" you take the U3 underground line to "Volkstheater". Then change to the U2 line and get off at the station called "Rathaus". From there you only walk a few minutes until you arrive at he hotel. Southern Train Station: Arriving by train at "Suedbahnhof", you take the bus 13A and get off at the "Piaristengasse" stop, only a few minutes away from the hotel. Vienna International Airport: Take the shuttle bus to one of the train stations, then continue as above.