Payment for the reservation is usually completed at the hotel. Your credit card is used simply as a guarantee to confirm the reservation. With some special offers, the hotel may require payment to be completed before your arrival. We kindly ask you to read the conditions carefully which are included in the room information, before completing your reservation.

Generally, it is possible to cancel a reservation up until a day before the arrival date. There are certain dates on which, due to high demand and occupation, the conditions of cancellation are more restrictive. In any case be sure to read the conditions of cancellation carefully before reserving. Some special offers do not permit changes nor cancellations. Consult the conditions of reservation carefully before completing your reservation, by clicking on the 'i' icon for each room type. No-shows: Clients that fail to present themselves at the hotel on the day of arrival, will be charged the amount established in the reservation conditions by the hotel.

From the airport: Suburban train S7 in the direction of Floridsdorf, get off at ?Handelskai?, then S45 in the direction of Hütteldorf, get off at ?Oberdöbling?. The hotel is about 50 metres away. From the Western Train Station (Westbahnhof): Underground line U& in the direction of Floridsdorf, get off at ?Nußdorfer Straße?, then tram line 38 in the direction of Grinzing, get off at ?Sieveringer Straße?. The hotel is about 50 metres away. From the Southern Train Station (Südbahnhof): Suburban train S1 in the direction of Gänserndorf, or S2 in the direction of Mistelbach, or S3 in the direction of Hollabrunn, get off at ?Handelskai?, then S45 in the direction of Hütteldorf, get off at ?Oberdöbling?. The hotel is about 50 metres away.